Aiding the distribution of meals in institutional and hospital catering, especially those dedicated to healthcare, has been at the heart of Socamel Technologies’ work for more than 60 years. 

With this calling in mind, Socamel Technologies has set itself three major targets.

• Innovating by introducing cutting-edge technology (cook chill distribution, docking-station, meal tray trolleys, traceability, manageability, etc.) enables us to constantly improve working conditions for users of our products for the greater satisfaction of the patient.
• Innovating in services comes as second nature to all its teams: selling several thousand trolleys every year on the five continents allows them to ensure that when you are making a crucial equipment choice, you choose not only a quality product, but also a future contact point and partner for each person involved in meal distribution. Needs to be reliable at all stages, checking the situation from prior analysis of your requirements through to maintenance of the equipment supplied.
• Bringing clients extra peace of mind in the long term.

People, our wealth

Socamel Technologies believes in the value of staff development. Clear, transparent relationships at all levels encourage people to take responsibility and to progress. Allocating the right resources for the objectives teams has been set as a priority.

The organisation and planning of human resources therefore play a key role in respecting the Dynamic Quality commitments:

• decentralised responsibilities for each job are based on identified and measurable progress targets; 
• The Quality Department coordinates our ongoing improvement approach and encourages other company posts to make an active contribution;
• the Training plan takes into account the specific needs for improving quality and optimising skills;
• the communication development programme aims to keep all internal and external players informed and motivated.

Thoroughness, our mindset

• the customer feedback process is structured to enable us to constantly keep an eye on how needs and expectations evolve;
• the Product Development Plan mirrors a sustained innovation policy (covering both technology and services) and ensures that our extensive range is renewed in sync with client expectations;
• the Elite Plan ensures the company’s “High Level” image and mindset are constantly improved through the use of best practices as regards the tidiness, cleanliness and usage of functional equipment, suited for every need.

Socamel Technologies is certified ISO 9001 version 2008.

“Socamel Technologies’ Quality Policy involves the whole company in an ongoing quest for improvement. I have personally pledged to put in place the necessary resources to assure its efficiency. I may have entrusted the organisation and coordination of this improvement process to a Quality Manager, yet I shall remain vigilant and make sure every employee takes an active part in this process on a daily basis: the professionalism, experience, skills and drive of each employee shall be the key to the success of our targets -satisfying you.”

Christian CAVIN,
Managing Director